DTC Consulting · Strategy · Growth

Strategy that moves
directly to results.

We help consumer brands build and scale profitable direct-to-consumer channels with precision, clarity, and momentum.

Built for brands
ready to go direct.

Austin Robertson

Founder

Austin Robertson has spent two decades inside the world of high-end, small-production wine — not as a consultant looking in, but as an operator, seller, and strategist living every challenge the industry presents. His experience spans the full arc of winery business: sales, direct-to-consumer channels, operations, and executive management.

Grounded by a degree in Agricultural Business with a focus on primary and secondary data analysis from Cal Poly SLO, Austin brings a rare combination of on-the-floor expertise and analytical rigor. He understands both the art of what you make and the science of how to sell it — and he's built Let's Get Direct to bridge that gap for wineries and beverage brands ready to grow on their own terms.

Matt McEligot

Founding Partner

Matt McEligot has spent twenty years running the operations that determine whether a DTC business actually works inside high-end, boutique wine brands. His expertise spans wine club membership, logistics, last-mile delivery, inventory management, customer experience, and marketing. He has grown club membership from 200 to over 10,000 members across multiple brands.

For Matt, execution at the operational level is where brand trust is either earned or lost. His shipping strategy centers on an uncompromising last-mile standard — because the moment a shipment arrives at a member's door is a brand moment, full stop.

DTC
Focused
Brand
Focused
Results
Driven

What we do,
and how we do it.

Every engagement moves along a single path — from strategy through execution to intelligence. Seven integrated capabilities, one direction.

  • 01 DTC Strategy & Roadmapping

    Channel audits, go-to-market planning, and growth roadmaps tailored to your brand's stage and market position.

  • 02 Brand Positioning

    Clarify your brand's differentiated story, voice, and positioning to resonate with direct buyers and drive loyalty from first contact.

  • 03 Website Design & Build

    From strategy to launch — we design and build websites that convert. Clean architecture, deliberate typography, and experiences that earn trust before a single word is read.

  • 04 E-Commerce Optimization

    From conversion rate improvements to customer journey redesign, we tune your online storefront for maximum DTC revenue performance.

  • 05 Customer Acquisition & Retention

    Data-informed acquisition strategies, loyalty program development, and retention systems that turn one-time buyers into brand advocates.

  • 06 AI-Powered Business Intelligence

    We deploy AI tools that organize, automate, and surface your most essential daily business data — giving executives clear, decision-ready insights.

  • 07 Analytics & Performance Reporting

    Custom dashboards, KPI frameworks, and reporting cadences that give you clear visibility into what's working and where to invest next.

"The most powerful distribution channel you have is the one that goes straight to your customer."

— Let's Get Direct

Built to Perform

Real projects. Real results. Here's what we've shipped.

Website Design & Build
Kogenergy

A full enterprise website for a waste-to-energy infrastructure developer. Designed to earn credibility with institutional investors and technical stakeholders — clean, authoritative, built to scale.

Numbered section system (01, 02, 03) — visual hierarchy across complex multi-page content
Large statistical callouts (90%, 80×) — proof points that stop fast-scanning executives
Comparison matrix — simplifies infrastructure decisions for non-technical buyers
View Site

Ready to go
direct?

Whether you're launching a DTC channel from scratch or optimizing an existing one, we'd love to hear about your goals.

We typically respond within one business day.